For security purposes, our specific opening times differ each day however, the retail shop will always be open between the hours of 11am to 5pm each day, with the exception of Wednesday and Sunday.
Your receipt will state the insurance replacement value for, at least, the first year. Should you require a subsequent valuation, please return the goods to us (by the same method we sent them to you originally) with your full details and we will prepare this to the very high standards of the Jewellery Valuers Association.
Yes, we buy all precious metals at the daily rate (this fluctuates twice daily).
We deliver worldwide.
We hope this is never the case however, if your product is damaged or incorrect, please contact us via our website, telephone or social media sites and we will ensure to rectify the situation as soon as possible.
All diamonds and gemstones sold from us are from reputable sources. We insist that all diamonds whether purchased loose or mounted are certified by the supplier as not originating from conflict areas.